ReceptionFlow — For every vertical

Every call. Every message. Answered.

ReceptionFlow is an AI receptionist that handles every inbound call, WhatsApp message, and website chat — 24 hours a day. It qualifies the enquiry, books appointments, and notifies the right person instantly. No missed leads. No after-hours gaps.

📞 Voice
💬 WhatsApp
🌐 Website chat
📧 Email triage
Live inbound — right now
Active
Caller — WhatsApp · 2 min ago
Hi, I have a toothache. Can I get an appointment today?
ReceptionFlow
Sorry to hear that — let me check availability. Are you an existing patient?
Sarah Perera, yes I've been coming for a few years
We have 2:15pm today with Dr. Wickramasinghe. Does that work?
Yes perfect
Done — booked. Confirmation sent to your number now.
✓ Calendar invite created · Front desk notified · 0 human actions required
38s
Response time
0
Human actions
24/7
Coverage
<90s
Response time to any inbound enquiry, around the clock
~50%
Of inbound conversations resolved with zero human involvement
0
Missed leads while your team is on-site, in a meeting, or after hours
How it works

Enquiry in. Qualified lead out.
Human only when needed.

01
Inbound arrives
Call, WhatsApp, or website chat — ReceptionFlow picks up within seconds, any time of day.
02
Understands intent
Natural language processing understands what the person needs — booking, enquiry, emergency, or general question.
03
Qualifies & acts
Captures the details that matter for your vertical, books directly into your calendar, or routes to the right person.
04
Human notified
Warm lead summary sent to the right person on WhatsApp within 60 seconds. Context-complete, ready to act.
Core capabilities

Built for your vertical.
Configured for your business.

🧠
Natural language understanding
Understands intent, not keywords. "I have a molar pain" and "bad toothache" both route to the same booking flow correctly.
📅
Live calendar booking
Connects to your real calendar. Offers actual available slots, confirms the booking, and sends the invite — no human needed.
⚡
Instant WhatsApp notification
When a lead clears qualification, the right human gets a full-context summary on WhatsApp within 60 seconds.
🔀
Qualification & routing logic
Vertical-specific qualification trees. Captures what matters — job type, urgency, matter type, budget — before involving your team.
🚨
Urgency escalation
Emergency signals bypass the standard flow and trigger immediate human notification. No emergency goes to voicemail.
🌏
Multilingual support
English, English standard. Additional languages available on request. English standard for international. Additional languages available on request.
Configured per vertical

Same product. Your world inside it.

Law firms
ChamberFlow + ReceptionFlow
  • Captures matter type and initial brief from caller
  • Runs conflict check questions before routing
  • Books consultation against fee earner calendar
  • After-hours urgent legal matter escalation
  • Sends intake form on WhatsApp post-call
Dental & healthcare
ClinicFlow + ReceptionFlow
  • Books directly against practitioner calendar in real time
  • Triages pain/emergency vs. routine appointment
  • Handles cancellation and reschedule without front desk
  • After-hours dental emergency routing and triage
  • Sends confirmation and pre-visit instructions
Real estate
EstateFlow + ReceptionFlow
  • Qualifies buyer vs. renter vs. seller enquiry
  • Captures budget, location, and timeline preferences
  • Books viewing against agent availability in real time
  • Handles weekend and after-hours portal overflow
  • Notifies agent with qualified lead summary instantly
Trades, HVAC & auto repair
ReceptionFlow standalone
  • Answers calls while owner is on-site or on tools
  • Captures job type, location, and urgency
  • Provides rough quote range or books a callback window
  • Emergency callout routing bypasses standard flow
  • Sends WhatsApp job brief while owner is still on current job
Live dashboard
ReceptionFlow — Inbound Intelligence Dashboard
Live
Conversations today
47
↑ 6 vs yesterday
Avg. response time
38s
All channels combined
Auto-resolved
54%
No human needed
Bookings made
19
↑ 8 after-hours
Inbound by channel — this week
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Conversation outcomes
Auto-resolved
54%
Booking made
29%
Escalated
13%
Dropped
4%
Get Started

Ready to see it running
in your business?

Book a free 30-minute strategy call. We'll map your highest-impact opportunities and show you exactly what this looks like in your environment — no pitch, no pressure.

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