EstateFlow — For real estate agencies

The enquiry that went cold
was a commission
you already earned.

EstateFlow automates your lead response, viewing scheduling, and follow-up pipeline — so every enquiry gets a response in under 90 seconds, 24 hours a day, including weekends.

Saturday 7:42pm — portal enquiry received
Prospect
Hi, I saw the 3 bed in Toorak — still available and can I arrange a viewing?
EstateFlow — 38 seconds later
Hi! Yes, it's still available. Are you looking to buy or rent?
Prospect
Buying. Ready to move quickly if it suits us.
EstateFlow
Great. We have Tuesday 11am or Thursday 5:30pm — which works?
→ Agent WhatsApp: "Qualified buyer, Toorak 3bd. Viewing Tue 11am. Ready to move quickly. Follow up Mon AM."
Total response time: 1 minute 12 seconds
The problem

Speed wins property. Delay loses it.

Studies consistently show that a lead contacted within five minutes of enquiry is 21 times more likely to convert than one contacted after 30 minutes. Most agencies respond in hours — if at all over a weekend. That gap is where deals die and commissions disappear to whoever picked up the phone.

EstateFlow closes that gap permanently.

6.4 hrs
Average lead response time for agencies running manual follow-up
Enquiry received Friday 5pm → agent sees it Monday morning
38s
EstateFlow response time — 24 hours a day, 7 days a week
Including weekends, public holidays, and after hours
21×
Higher conversion likelihood when contacted within 5 minutes
Versus response times of 30 minutes or longer
The solution

Six automations. Every lead touched.
Every deal progressed.

EstateFlow runs the full transaction workflow — from first enquiry to signed agreement — without your agents lifting a finger on the administrative side.

01
Instant lead response
Enquiry → personalised acknowledgement within 90 seconds → qualification questions → agent WhatsApp summary with full context.
Sub-90s, 24/7
02
Viewing scheduler
Real-time availability-based slot offers. Confirmation, reminder, and rescheduling flows fully automated. No agent coordination needed.
→ Higher show rate
03
Document collection pipeline
ID, references, and financial documents — requested, chased, and tracked automatically. Zero agent time spent on paper follow-up.
Zero chasing
04
Tenancy renewal automation
60-day notice triggers renewal conversation, offer sequence, negotiation prompts, and full documentation flow automatically.
↑ Retention rate
05
Pipeline reporting
Daily digest of all active leads by stage. Stale leads flagged for agent action. No manual CRM updates required from your team.
Real-time pipeline
06
Post-transaction review
7-day post-settlement review request. Filters dissatisfied contacts to internal feedback before they reach public platforms.
↑ Public rating
Live dashboard
EstateFlow — Pipeline Dashboard
Live
Avg. response time
1m 12s
↓ from 6.4 hrs
Active pipeline
84
↑ 12 new this week
Viewings booked
31
8 after hours
Renewals due (60d)
14
6 in negotiation
LeadPropertyTypeStageResponse timeStatus
Anil Perera42 Elgin Ave, ToorakBuyerViewing booked48sActive
Sarah Chen8/12 St Kilda RdRenterDocs pending1m 02sChasing
David MüllerToorak Village 3bdBuyerOffer submitted55sHot
Priya Sharma15 Chapel StRenterNew enquiry1m 18sQualifying
James WuSouthbank 2bdBuyerStale — 8 daysFlagged
Get Started

Ready to see it running
in your business?

Book a free 30-minute strategy call. We'll map your highest-impact opportunities and show you exactly what this looks like in your environment — no pitch, no pressure.